MU21C is a licensed US Carrier
and has CISCO as well as several soft switch
platforms running with Internet and TDM to all the major
Telecommunication carriers
The MU21C NACT DEBIT PLATFORM is the industry
leader in easy, cost
effective ways for any business to become an Internet/Telecom
Service Provider. If you have considered becoming a
telecom service provider, but did not want the worry of
buying equipment, hiring staff, or any of the other
hassles, or if you already have an existing client base
to which you could sell ISDN,T1,T3,Telecom services, then this could be the plan for you
NACT and its affiliate
companies manufacture what are simply the best
switching systems in the world.
SYSTEM FEATURES
* User defined time increments (i.e.: full minute, 30-6,
6-6, 3 minute
rounding, 1+1 etc.)
* Different time
increment charges for different countries
* Payphone charge
* Unlimited rate
tables
* Extra connection
charge ("BONG" charges)
* Different rates by
day of week
* Different rates by
time of day
* Additional charge by
DNIS, for example if the user dials a Toll-Free
number, an extra charge will be added to the "per minute
rate". Additional
per minute charge per specific country when using a
specific DNIS.
* Monthly charges by
batch.
*
Country Breakouts
* Unlimited NXX
breakouts
* Group many NXX into
one group, for example you may group Cellular numbers
from around the world into one group called "CELLULAR"
and give one rate to the whole group, later you may add
more NXX breakouts into the group without having to
enter rate changes.
* Block specific
dialing patterns ( NXX codes) system wide, as an example
you may want to block 900 (pay per call) numbers.
* Block specific
dialing patterns for individual customers or rate plans
PINS
* Unlimited random PIN
generation
* Variable user
defined PIN lengths
* User defined PIN
value per batch
* PINs are grouped in
batches
* Each card is also
identified by a batch number and control number so the
PIN does not have to be disclosed to customer service
Rate tables are per
batch.
* Monthly charge per
batch
* Simple GUI for
generating a file for the printer
* Activation and
deactivation of full batches or partial batches by
control
numbers within a batch. Cards are kept deactivated until
they are sold
* Easily deactivate
full batches or partial batches
* A PIN can not be
used by more then one person at a time
* User defined batch
sizes.
* Batches may be
assigned to agents at time of activation for further
control and security
* Pins have a user
definable expiration date
* Pins have a user
defined length of time until they expire after the first
use rate plans may be changed for an entire batch or a
partial batch at any
time
* Remaining balances
can be moved to other cards by customer service, this is
useful when you have agents who sell cards over the
phone. Many people do not use this feature as they lose
the breakage.
* Pins can be
recharged in real-time by calling customer service
* Credits can be given
in real-time by customer service
The following is a partial list of MU21C's Communication
Services' The MU21C
Global Switch Debit Card platform. System's features:
RATE TABLES
EXAMPLES OF EXTRA
FEATURES
* The system can
recognize payphones by any even if the payphone
info-digits information is not supplied by the carrier.
You may load an unlimited amount of known payphone
numbers into the database and the system will match them
on every call.
CUSTOMER SERVICE
* Web accessible
customer service
* Unlimited customer
service consoles
* On-site and remote
customer service consoles links
* Customer service
personal can be limited to the amount of credit they may
give.
* Real-time reporting
of all CDR's, Monthly charges, payments and Credits all
transactions (payments, credits etc.) done to a PIN or
customer are
time-stamped
* All transactions (payments, credits etc.) done to a
PIN or customer are
user-stamped so the supervisor can check for any
employee mistake or
dishonesty
* Full reporting of
credits given by different customer service reps.
* Credit card charging
is incorporated within customer service module
allowing customer service representatives to charge the
customers credit
card and have the charge added to the customers balance
automatically. (you must have a merchant number and a
processing bank to use this feature - and an IC Verify
license). You do not need the developers kit as the DLL
is already incorporated within our module, you only need
the basic multiple user version)
The customers need never know that all
services are provided by MU21C's. MU21C partners can
fully brand their product from the Web site to billing.
The service provides partners with access to MU21C's
routers,
phones, or ISDN lines, modems, Web Servers, backbone
and technical support - the very best technology for a
fraction of the usual cost.
The MU21C NACT
service has been developed to
enable corporate clients, and other groups to provide a complete
service, delivered completely in their own brand
identity.
